Management Experience

NOC Analyst

Confederated Salish & Kootenai Tribes

Pablo, Montana

08/2020 - 08/2021

Trained HelpDesk Technicians in answering phones, putting in tickets, assigning tickets and providing customer service and training them on resolving basic troubleshooting issues.


NOC Analyst

Confederated Salish & Kootenai Tribes

Pablo, Montana

08/2021 - 08/2022

Oversaw technicians IT work in hardware, software and networking related

troubleshooting issues and also provided letter of references.


Web Analyst

Confederated Salish & Kootenai Tribes

Pablo, Montana

08/2022 - 08/2023

As the Web Analyst I trained technicians to help with the tribes websites .

Water People Tours Manager

Old US Hwy 93 Elmo, MT

11/2017 - Present Day

Provide training for new employees and step-on and guided tours for approximaely 330 new guests every summer.

Lead Scanner

CSKT Legal Department/IQBG, INC

11/2015 - 08/2016

Provide training for new employees and manage their output. Provide technical 50 step documentation for management to operate their high-speed document scanners.

Stickgame Instructor

Salish Kootenai College

Pablo, Montana

10/01/2016 - 11/30/2016

Introduce students to the basic rules and techniques of Native

American stickgame. Teach students how to point, hide and sing as

well as keep track of the sticks. Share the history and culture of

stickgame.

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Site & IT Manager

Gaynor’s Cabins in the Woods

Whitefish, Montana

01/2013 - 01/2015

Mange 12 luxurious facilities in the woods located at Whitefish Montana. Work included: Managing the property and day-to-day business including all computer network/hardware/software/wirless, cleaning, filing, answering phones, tending to guests, check-ins and check-outs, managing the house-cleaning schedule and other administrative tasks involved in maintaining the property. Provide utmost hospitality for guests.


Hospitality Managment

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Skills & Expertise

Web Analyst

⎼ Content Management

⎼ CSKT News Articles

⎼ CSKT Tribal Minutes

⎼ CSKT Press Releases

⎼ CSKT Court File, Mgmt.

⎼ Web Page Development & Design

⎼ Google Analytics





Network Operations

⎼ Customer Service

⎼ Employee Tech Support

⎼ High Ticket turn-around

⎼ Provide training to HelpDesk Technicians

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Information Systems Analyst

Work with Tribes Legal Department to aid in new paperless content management system by scanning several thousand sensitive documents utilizing the latest scanning technology and converting them digitally. Helped troubleshoot any issues regarding work flow by writing several programming scripts.

Provided over 1,980 guided tours every summer to guests world and nationwide since 2019.

-Maintain the utmost security and work closely with all project stakeholders.

Business Owner/Mgr.

Network worldwide

Digital Illustrations

Advertisements

Brand Identity

Commercials

Training

-As Lead Scanner provided training and documentation to aid trainees in scanning and also provided training to management..

Communication Experience

Senator John Tester’s Visit: A Cordial Encounter

We hosted Senator John Tester, and he and his colleagues were both kind and respectful. Kudos to the Democrats across the nation, including those in Montana, for exercising their right to vote and making their voices heard.


Mike and Anne, former National Geographic authors, are social media influencers with over 400K followers across all platforms. They are world-renowned and were hosted by my husband and me at Camp Kapapa in 2021. We collaborated to create social media reels for our business.

White Home on Wheels

Tyler and Madison TikTok 148K followers and IG 186K followers we hosted at Camp Kapapa in 2022 and also worked with them to develop social media reels for our business.


Communications

Public Speaking & Presentations

Annual Water People Tour events.

Academic Writing

Grant writing and research.

Digital & Social Media Marketing

Oversee commercial radio, television and social media business productions.

Business Writing

professional communication including advertisements, press releases, application letters, emails, and memos.

Reporting

Social and web analytic reporting.

Public Relations

Managing CSKT press releases, articles, annual reports and legacy public content management systems and Word Press.

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public events

Provide Professional Toursim

Public Speaking & Presentations

Team Collaboration

Public Speaking & Presentations

Writing and Proof Reading

Speeches, letters, content and websites.

Communications Per CSKT Department

CSKT DEPARTMENTS SERVED FROM 2017 - 2024

Online Communication Per CSKT Department

Over the years as a Web Analyst I have assisted several CSKT departments and programs (75) concerning news articles and developing other forms of communication on the intranet and on the internet.


Top 3 Most Served Departments per Request:


  • Information Technology (165)
  • Executive (134)
  • Natural Resources Department(161)


To view the raw data of each department/program

click the link below:

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CSKT News & Article Updates

Bar graph of communication related tickets

poster examples of news article pushed to the general public and cskt tribal membership

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CSKT Tech Work

CSKT Tribal Court Logo

Created for the CSKT Tribal court departments and used for department parking, signs, website and courtroom backdrop.

DHRD APPLY FOR SERVICES ONLINE APP

THIS APPLICATION HAS OVER 500+ HTML CONTROLS DEVELOPED FOR MEMBERSHIP TO APPLY FOR SERVICES online.

ECS APPLY FOR SERVICES ONLINE APP

ECS APPLICATION QR CODE ALLOWING APPLICANTS TO APPLY FOR ECS SERVICES ONLINE VERY SECURE AND UPHOLDS TECH INDUSTRY STANDARDS.

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Qualifications

MIT PROFESSIONAL CERTIFICATE IN CODING -FOR WOMEN

MASSACHUSETTS INSTITUTE OF TECHNOLOGY

CURRENTLY HOLDING A 4.0 GPA

DATES: SEPT 2023 - PRESENT DAY

certificate of completion

date: feb. 18, 2024

INFORMATION TECHNOLOGY DEGREE

SALISH KOOTENAI COLLEGE

BACHELORS OF SCIENCE

date: JUNE. 6, 2005

COMPUTER SCIENCE DEGREE

SALISH KOOTENAI COLLEGE

ASSOCIATES OF SCIENCE

date: JUNE. 6 2002

STRATEGIC PLANNING

USER INTERFACE DESIGN ESSENTIALS - UI/UX DESIGN

SALISH KOOTENAI COLLEGE

ASSOCIATES OF SCIENCE

date: JUNE. 6 2002

certificate of completion

date: feb. 4, 2022

CERTIFIED GIS IMAGE PROCESSOR

COMPTIA A+ CERTIFICATION

certificate of completion

date: feb. 4, 2022

S&K TECHNOLOGIES, INC

date: JAN. 01, 2005

.NET MICROSOFT BOOTCAMP TRAINING

integrade solutions, inc

date: JAN. 05, 2005

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Phone Outline Icon

+406-214-0302

Email Outline Icon

keya.birdsbill@gmail.com

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https://keya-bird.github.io/index.html

Keya B.Camel

Business Owner/Mgr & IT Professional

Professional Summary

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Highly motivated and results-oriented professional with a talent for juggling diverse responsibilities. Proven ability to thrive in fast-paced environments while maintaining a strong work ethic and dedication to family. Extensive experience in communications, web analysis, web development, network operations, AI and automation complemented by a continuous drive for learning (e.g., pursuing MIT Coding certificate in Full-Stack development). Successfully manage two entrepreneurial ventures alongside a demanding career in IT.

Academic Background

Massachusetts Institute of Technology

2023 - 2024

xPro Certificate in Coding

4.0 GPA

Computational thinking, a problem-solving approach driving innovation. Including an all women led course in tech with a wide range of analytical strengths for tackling complex challenges.

SALISH KOOTENAI COLLEGE

Associates of Science in IT

Bachelors of Science in IT

2000 - 2005

3.8/4.0 GPA

Project planning, organizing and executing. Web development, web scripting and web multi-media development.

Career History

Water People Tours, LLC

2017 to Present

Tourism Business Owner/Mgr.

Manage an eco-friendly tour company along the shores of Flathead Lake by preserving the land by being environmentally conscious in providing an eco-friendly and tribal tourism experience within our business.

CSKT IT DEPT

Network Operations Analyst

2018 to Present

Responsible for offering Help Desk Support and Network Operations to all CSKT departments and employees. Extensive data analysis, analytics reporting and SharePoint support.

KeyaTech, LLC

2015 to Present

Tech Business Owner/Mgr.

Specializing in Content Management Systems (WordPress & Joomla) web development, app development, mutli-media and social media support.

CSKT IT DEPT

Web Analyst

2018 to 2023

Responsible for all development and management of all current CSKT external and internal websites. Joomla/WordPress/.NET Content Management Support and extensive data analysis, analytics reporting and multi-media support.

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Reference Letters

Communicator, Learner

& Change Maker

CSKT/MHA Indigenous woman, wife, and mom of 4, I'm passionate about tech & using it to empower my family & community. Balancing a busy life, I excel in adaptability (network ops, dev ops, web development, Google analytics, full-stack development and AI). Beyond my full-time role, I run 2 successful businesses with my husband. We instill a strong work ethic and innovation in our kids. Committed to lifelong learning, I recently achieved a Certificate in WordPress Development and maintain a 4.0 GPA in MIT's Professional Certificate in Coding for Women.

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Keya B. Camel

Work With Me

709 1st AVE SE Ronan, MT 59864

1 + 406-214-0302

keya.birdsbill@gmail.com

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